Terms Of Service
Please read these Terms carefully before using our website. By using Cookku, you agree to be bound by these Terms.
Last updated: May 30, 2026
Section 16 contains a binding arbitration agreement and a class action waiver that affects your legal rights, including how disputes between you and Nova Commerce LLC are resolved. You have the right to opt out of arbitration within 30 days of your first purchase by emailing support@cookku.com.
These Terms of Service ("Terms") govern your access to and use of Cookku.com (the "Site"), operated by Nova Commerce LLC, a limited liability company registered in the State of Montana, United States ("Company," "we," "us," or "our"). By accessing, browsing, or making a purchase on Cookku.com, you ("you," "your," "Customer," or "User") agree to be bound by these Terms. If you do not agree, please do not use our Site.
Table of contents
- Eligibility & Online Store Terms
- General Conditions
- Accuracy of Information
- Products & Pricing
- Orders, Payment & Billing
- Shipping, Returns & Refunds
- Intellectual Property Rights
- Third-Party Services & Links
- User Feedback & Content
- Personal Information & Privacy
- Email & Marketing Communications
- Prohibited Uses
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law & Dispute Resolution
- Termination
- Force Majeure
- Severability & Entire Agreement
- Changes to These Terms
- Contact Information
1 Eligibility & Online Store Terms
To use our Site and place orders, you must:
- Be at least 18 years of age, or the age of majority in your state of residence
- Have the legal capacity to enter into a binding contract
- Provide accurate, current, and complete information
- Use our products only for lawful purposes
- Not violate any laws in your jurisdiction (including U.S. export control laws)
- Not transmit viruses, malware, or any harmful code
By using the Site, you represent and warrant that you meet these requirements.
2 General Conditions
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including (but not limited to) cases of suspected fraud, payment issues, or violation of these Terms.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, its content, or its services without our express written permission.
3 Accuracy of Information
While we strive to provide accurate product descriptions, pricing, and availability, we do not guarantee that all information on the Site is error-free, complete, or current. Content is provided for general informational purposes only.
If we discover an error in pricing or product details after you place an order, we reserve the right to cancel the order and issue a full refund.
4 Products & Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to:
- Modify or discontinue any product at any time
- Limit quantities of any product
- Refuse service or orders to any customer
Product images are displayed as accurately as possible but may vary slightly due to monitor settings, lighting, or photography. Colors, dimensions, and packaging may differ from images shown.
5 Orders, Payment & Billing
By placing an order, you agree to:
- Provide valid, accurate billing and shipping information
- Authorize us to charge your selected payment method for the total order amount
- Pay all applicable taxes and fees
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed through secure, SSL-encrypted, PCI-compliant payment gateways.
We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, payment issues, or other valid reasons.
6 Shipping, Returns & Refunds
Shipping terms are detailed in our Shipping Policy. Returns and refund procedures are outlined in our Refund Policy.
By placing an order, you agree to those policies, which are incorporated into these Terms by reference.
7 Intellectual Property Rights
All content on Cookku.com — including but not limited to the Cookku name, logo, trademarks, product names, designs, photographs, graphics, text, videos, and software — is the property of Nova Commerce LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not use, reproduce, modify, distribute, or create derivative works from any of our content without prior written permission.
Cookku™ and related sub-brand marks are trademarks of Nova Commerce LLC.
8 Third-Party Services & Links
Our Site may contain links to third-party websites or services (such as social media, payment processors, or shipping carriers). We are not responsible for the content, privacy practices, or policies of these external sites. Your use of third-party services is at your own risk.
9 User Feedback & Content
By submitting feedback, comments, suggestions, reviews, or other content to us (collectively, "User Content"), you grant Nova Commerce LLC a perpetual, royalty-free, worldwide, non-exclusive license to use, modify, publish, and distribute that content for any purpose without restriction or compensation.
You agree not to submit User Content that is:
- Unlawful, defamatory, harassing, or threatening
- Obscene, offensive, or violates third-party rights
- False, misleading, or fraudulent
- Contains viruses or malicious code
We reserve the right to remove any User Content at our sole discretion.
10 Personal Information & Privacy
Your personal information is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.
11 Email & Marketing Communications
By creating an account, placing an order, or subscribing to our newsletter, you consent to receive transactional emails (e.g., order confirmations, shipping notifications) and, where applicable, marketing emails about products, promotions, and updates.
You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@cookku.com. Transactional emails related to your orders cannot be opted out of while you have active orders.
SMS marketing (if offered) requires separate opt-in consent and can be cancelled by replying STOP to any SMS message.
12 Prohibited Uses
You may not use the Site or our products to:
- Engage in any unlawful activity
- Violate any local, state, federal, or international laws or regulations
- Infringe upon our or others' intellectual property rights
- Harass, abuse, or harm another person
- Submit false or misleading information
- Upload viruses, malware, or harmful code
- Spam, phish, pharm, or scrape the Site
- Interfere with the security features of the Site
- Collect personal data of other users without their consent
- Resell our products without prior written authorization
Violation may result in immediate termination of your access and legal action.
13 Disclaimer of Warranties
To the fullest extent permitted by law, Nova Commerce LLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
Note: Some states do not allow the exclusion of certain warranties, so portions of this disclaimer may not apply to you. Nothing in this section limits any non-waivable rights you may have under your state's consumer protection laws.
14 Limitation of Liability
- Your use of or inability to use the Site or products
- Any unauthorized access to or alteration of your data
- Any conduct or content of any third party on the Site
- Any other matter relating to the Site or products
Note: Some states do not allow the limitation of liability for consequential or incidental damages, so this limitation may not apply to you.
15 Indemnification
You agree to defend, indemnify, and hold harmless Nova Commerce LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the Site
- Your violation of any term of these Terms of Service
- Your violation of any third-party right, including intellectual property or privacy rights
- Any claim that your User Content caused damage to a third party
16 Governing Law & Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States, without regard to its conflict of laws principles.
Binding Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms, your use of the Site, or any product purchased from us shall be resolved exclusively through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
The arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Kalispell, Montana, or via remote/online proceedings.
The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver
You waive any right to participate in a class action lawsuit or class-wide arbitration against us.
30-Day Right to Opt Out
If you opt out, all other provisions of these Terms still apply to you, but disputes between us may be resolved in court.
17 Termination
We reserve the right to terminate or suspend your access to the Site at any time, without prior notice or liability, for any reason — including breach of these Terms. Upon termination, your right to use the Site will cease immediately.
All provisions that should reasonably survive termination — including ownership, warranty disclaimers, indemnity, and limitations of liability — shall remain in effect.
18 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, war, terrorism, civil unrest, government actions, labor strikes, supply chain disruptions, internet or telecommunication failures, and shipping carrier delays.
19 Severability & Entire Agreement
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement
These Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Nova Commerce LLC regarding your use of the Site and supersede all prior agreements.
20 Changes to These Terms
We reserve the right to modify these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email or a notice on the Site at least 7 days before they take effect.
Continued use of the Site after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Site.
21 Contact Information
If you have any questions about these Terms of Service, please contact us:
Legal & General Inquiries
Email: support@cookku.com
We respond within 24 hours, Monday through Friday.
Nova Commerce LLC
1001 S Main St, Ste 600, Kalispell, MT 59901, United States
Questions about these Terms?
Our team is happy to help. We respond within 24 hours, Monday through Friday.
Email support@cookku.com
